At Revvedturbo, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a straightforward refund policy to ensure your peace of mind. Please read the following guidelines carefully:
1. Eligibility for Refunds
To be eligible for a refund, items must be returned in their original condition, unworn, unwashed, and with all tags attached.
Refunds are available for eligible items returned within 30 days of purchase.
2. Non-Refundable Items
Certain items are not eligible for refunds, including but not limited to:
Items marked as final sale
Gift cards
Undergarments and swimwear (for hygiene reasons)
3. Refund Process
To initiate a refund, please contact our customer service team at info@revvedturbo.shop within the specified timeframe.
Once your return is approved, we will provide you with a return authorization and instructions on how to send the item(s) back to us.
Upon receiving the returned item(s) and verifying their eligibility for a refund, we will process the refund to your original method of payment.
4. Return Shipping
Customers are responsible for the cost of return shipping, unless the return is due to an error on our part or a defective product.
We recommend using a trackable shipping method and retaining proof of postage for your records.
5. Refund Timeframe
Please allow 15 days for us to process your refund once we receive your returned item(s).
Refunds will be issued in the original form of payment.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.
7. Contact Us
If you have any questions or concerns about our refund policy, please don’t hesitate to contact our customer service team at info@revvedturbo.shop
By making a purchase on our website, you agree to abide by the terms of this refund policy. We reserve the right to update or modify this policy at any time without prior notice.